Refer to the following steps to uninstall the Universal Serial Bus controllers driver from the Device Manager. Click on Windows key + X key and then, select Device Manager. Locate and expand “Universal Serial Bus controllers” in the Device Manager Window. Right-click on the “Universal Serial Bus controllers” and click on.
Hi Hector,
Thank you for posting your query in Microsoft Community and for your interest in Windows 10.
I can understand, how frustrating it can be, when things don’t work as expected.
We apologize for the inconvenience caused to you.
I'd be glad to help you.
A Code 43 error is created, when the Device Manager stops a hardware device, because the hardware reported to Windows that it's having some kind of unspecified problem.
Please follow these methods, mentioned below, to resolve the issue:
Method 1:
You may also update the Universal Serial Bus controllers driver from Device Manager manually and check, if this helps.
•Press (Windows key + X) and click on “Device Manager”.
•Expand “Universal Serial Bus controllers ”.
•Right click on the Universal Serial Bus controllers drivers and select “Update Driver Software”. Once this is done, restart the computer and check, if it works.
If the issue still persists, follow the Method 2.
Method 2:
Uninstall and reinstall the Universal Serial Bus controllers driver and check, if it works. Refer to the following steps to uninstall the Universal Serial Bus controllers driver from the Device Manager.
a. Click on Windows key + X key and then, select Device Manager.
b. Locate and expand “Universal Serial Bus controllers” in the Device Manager Window.
c. Right-click on the “Universal Serial Bus controllers” and click on “uninstall'.
d. Restart the computer and check, if it works.
If the issue still persists, follow the Method 3.
Method 3:
Install the latest Universal Serial Bus controllers driver in Compatibility mode:
I suggest you to download the latest Universal Serial Bus controllers driver from manufacture's website and install it in compatibility mode.
1. Right click on the setup file of the driver and select Properties.
2. Select Compatibility Tab.
3. Place a check mark next to Run this program in Compatibility Mode and select the operating system accordingly from the drop down list.
4. Let the driver to install and then, check the functionality.
If the issue still persists, follow the Method 4.
Method 4:
Install the latest Chipset Driver from the manufacturer’s website.
Go to the manufacturer’s website, download and install the latest chipset drivers.
You can also refer to the following Microsoft article for more information.
Install USB 3.0 and other USB devices.
Note: applies to Windows 10.
Hope this information helps you. Kindly post back with the updated issue for further assistance.
Thank you.
So this past weekend I upgraded to Windows 10 from 7 and it went very well. I have a USB Microsoft Digital Media Pro Keyboard and IntelliMouse 2.0 wireless mouse, both of which were prompted to install the software suit first thing after Win10 welcome desktop and worked perfectly.
However, I wanted to have a 'clean' install, so today I did a PC Reset. Everything went well til the Win10 screen to enter regional info, when my USB KB/Mouse weren't detected/working. Thankfully I still had an old PS/2 KB/Mouse that worked after a restart.
Here's the problem -
I used these to check my drivers -
https://downloadcenter.intel.com/dow...pdate-Utility-
http://www.intel.com/p/en_US/support/detect
and Intel said I didn't need any. I know the ports are good because my USB keyboard and mouse both light up during Intel Bios flash but go blank once
Windows 10 starts up.
I'm thinking there was something changed in the registry during the PC Reset that made these controllers incomplete. I also couldn't find anything on
Intel's website to download these drivers either. They tripped these events -
VEN_8086&DEV_27CB&SUBSYS_58428086&REV_013&61aaa01&0&EB
VEN_8086&DEV_27CA&SUBSYS_58428086&REV_013&61aaa01&0&EA
VEN_8086&DEV_27C9&SUBSYS_58428086&REV_013&61aaa01&0&E9
VEN_8086&DEV_27C8&SUBSYS_58428086&REV_013&61aaa01&0&E8
Funny how a clean install is supposed to work better than an upgrade lol.
Thanks for any help!
Intel D975XBX2
Q6700
Radeon Sapphire 6870 1GB
8GB DDR2-800
Windows 10 Pro